Privacy Policy

At StudyIn-AUS, we respect your privacy and are committed to protecting the personal information you provide when you use our website, contact our team, request counselling, submit an enquiry, apply for educational services, or communicate with us through email, WhatsApp, social media or other communication channels.

This Privacy Policy explains what information we may collect, how we use it, when we may share it, how we protect it, and the choices available to you.

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1. About StudyIn-AUS

StudyIn-AUS is an education consultancy and student advisory platform providing guidance relating to international education, university admissions, study-abroad opportunities, student visa processes, English-language test preparation and related educational services.

Our services may include guidance relating to Australia, the United Kingdom, the United States, Europe and selected international universities and medical/MBBS institutions.

2. Information We Collect

Depending on how you interact with us, we may collect:

• Full name
• Phone number and WhatsApp number
• Email address
• Date of birth or age, where relevant to an application
• Country and city of residence
• Academic qualifications, transcripts, CGPA, marks or certificates
• IELTS, PTE or other English-language test information
• Work experience & study preferences (country, university, course)
• Passport information where required for an application
• Financial or sponsorship information where required for visa or admission guidance
• Documents submitted by you for profile assessment
• Technical information (IP address, browser type, cookies data)

Note: Please do not submit sensitive personal information through a public website form unless it is specifically requested and there is a legitimate reason for us to process it.

3. How We Use Your Information

We may use your information to:

• Respond to enquiries & provide 1-on-1 educational counselling
• Assess your academic profile and recommend suitable study options
• Assist with university selection, admission applications, and student visa preparation
• Communicate application updates via phone, WhatsApp or email
• Provide IELTS/PTE-related educational services
• Prevent fraud, misuse or unauthorized activity
• Comply with applicable legal or regulatory requirements

4. University and Third-Party Sharing

Where you ask us to assist with an admission or application, information and documents may need to be shared with relevant universities, colleges, education providers, application platforms, visa-related service providers, translators, testing organizations or other parties involved in your application.

We only intend to share information where it is reasonably necessary for the service you have requested or where disclosure is required or permitted by applicable law.

5. Visa Applications

StudyIn-AUS may assist clients with preparation and organization of information for student visa applications. Final visa decisions are made by the relevant immigration authority. StudyIn-AUS does not control visa decisions and does not guarantee visa approval.

6. Third-Party Services

Our website may contain links to third-party websites and services, including universities, government departments, testing organizations, payment providers, and social-media platforms. When you leave our website, that website's own privacy policy and terms apply. We are not responsible for the privacy practices of third-party websites.

7. Cookies and Analytics

Our website uses cookies and similar technologies to operate essential functions, remember preferences, and measure performance. For detailed information, please refer to our Cookies Policy.

8. Marketing Communications

Where permitted, we may contact you with information about our services, educational opportunities, university updates, IELTS/PTE preparation, and events. You may opt out of marketing communications at any time.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain business records, resolve disputes, comply with legal obligations, or protect our legitimate business interests.

11. Your Rights

Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction, deletion, or opting out of marketing.

12. Children's Privacy

Where a student is a minor (under the age of 18), we require involvement or authorization from a parent, guardian, or legally authorized person.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with an updated date.

14. Contact Us